CLIENT SERVICE BUILT ON CLIENT INSIGHT
Pittsburgh, Pennsylvania Real Estate Agents
CLIENT SERVICE BUILT ON CLIENT INSIGHT
Twice weekly updates on real estate, design, home, and more.
Abby Wilson | February 21, 2024
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We’re in the Experience Business, Not the Transaction Business
“It is not enough that we build products that function, that are understandable and usable, we also need to build products that bring joy and excitement, pleasure and fun, and, yes, beauty to people’s lives.”
– Don Norman, Author, The Design of Everyday Things
Buying a home is one of the most exciting milestones of your life. To prepare yourself for this moment, you need to know what to expect during the process.
Putting your home on the market can be a stressful process. Fortunately, with the help of an experienced agent and this easy to follow guide, you can smoothly complete the process.
Customer service in 2023 is all about customer experiences, not transactions. What that means for you is an end-to-end understanding of the buying and selling process, across multiple devices, touching multiple critical stakeholders and influencers from early-stage, casual digital search all the way through close.